How to Set Up and Use SafePal S1 Pro
SafePal S1 Pro works on the same principle as the S1: no internet, no Bluetooth, and communication by scanning QR codes only. What it adds is a body of tempered glass and aluminum and a bigger 500mAh battery. The screen is the same 1.3-inch color screen as the S1, and it is operated with buttons, not by touch. This guide goes screen by screen, from unboxing to finishing pairing with SafePal App.
Before you start, what you need
- SafePal S1 Pro with its charging cable
- A phone that can run SafePal App, either iPhone or Android
- Paper and a pen for writing down the recovery phrase
- About 20 minutes, somewhere nobody can see your screen
Before you start setup A new device never comes with a wallet already on it. If it opens with a wallet already set up, or a recovery phrase is written out for you in the box, stop immediately, do not transfer any assets in, and contact SIAMBC. The recovery phrase must only ever be created on your own device.
Unbox and get to know the device
1. Check everything is in the box
The box contains the S1 Pro device, a cleaning cloth, two stickers, a USB cable, three cards for writing down the recovery phrase, a user manual and an app download card. Check that the box and the anti-counterfeit sticker show no signs of being opened, and that every recovery phrase card is blank.
2. Learn where the buttons are before you start
The front has the screen, and a four-way directional pad surrounding the OK button in the center, while the camera is on the back, not the front, so when you scan a QR code you turn the back of the device toward the phone screen. The power button is on the side edge and the charging port is on the bottom edge.
Check the device is genuine
Before you create a wallet, always check the device on SafePal's verification web page. This tells you the device is genuine and has never been activated before. The S1 Pro is checked exactly the same way as the S1.
3. Start the check on the device
Turn the device on and choose a language. You then reach the Device Authentication screen, which tells you to scan a QR code with your phone. Press Next and the device shows a QR code. If you turn the device on and never see this screen, it may have been used before: stop and contact SIAMBC.
4. Scan the QR code and enter the 6-digit number
Use your phone's camera to scan the QR code on the device. Your phone opens a SafePal web page. The S1 Pro shows a 6-digit number: type that number into the web page and tap Authenticate. Make sure the web address is a SafePal domain before you type anything.
5. Read the result
If the device is genuine and has never been activated, the web page says it is authentic and shows the device serial number and the date and time of its first authentication. If the result says it has been activated before, or the device cannot be found, stop using that device and contact SIAMBC immediately. If it passes, tap Confirm and continue and scan the QR code on the web page with the device to activate it.
Install SafePal App
6. Download SafePal App
Install it from the App Store or Google Play only, or scan this Download SafePal App QR code. Never install from a link sent in a chat or from any other website.
Create a new wallet
7. Tap Create Now
The screen warns that a new recovery phrase is about to be created and that you must write it down and keep it safe. The What is Mnemonic button is there for more explanation. Tap Create Now to continue.
8. Choose the number of words
The Choose No. of Mnemonic screen lets you choose 24, 12 or 18 words. Unless you have a specific reason, just choose 24. Remember this number, because when you recover the wallet you must choose the same one.
9. Write the recovery phrase on paper
The Write down all words in order screen shows the words with their numbers. Write them on the card from the box, in order, and scroll until you have seen every word. Check them once more before continuing, because the device will not show this phrase again.
Write the recovery phrase on paper only Do not take a photo, do not type it into a phone or computer, and do not send it in any chat, not even a chat with yourself. Whoever gets this phrase gets all your assets, and they can never be recovered.
10. Start the check
The device says there are two steps left, and the next one checks that you really wrote the words down correctly. Tap Next
11. Choose the correct word
The device shows a word number at the top, then asks you to pick the correct word from a list of similar words. Read from the paper you wrote on, not from memory.
12. Set a PIN
The PIN can be 6 to 12 digits. You use it every time you turn the device on and every time you sign a transaction. Avoid sequences and repeated digits, and do not use the same number as your phone unlock code.
13. Name the wallet
When the screen says the wallet was created successfully, tap Name My Wallet to give it a name.
Recover an existing wallet onto the device
Skip this section if you have just created a new wallet. It is for anyone who already has a recovery phrase and chose Recover My Wallet instead of Create New Wallet on the first screen.
14. Choose the number of words you wrote down
On the Choose No. of Mnemonic screen, choose 24, 12 or 18 to match the recovery phrase you have. If you choose the wrong number, the device cannot recover the wallet.
15. Open the recovery phrase entry screen
The Verification screen tells you to enter the words in their original order. Tap Recover to begin.
16. Type each word
The Enter Word screen has a built-in keyboard. Type the first letters of the word; there is no need to type the whole word.
17. Choose the word from the device's suggestions
After two or three letters, the Enter Word screen shows a list of words that start the same way. Choose the one that matches what you wrote down, and carry on until every word is done.
18. Wait while the device sets up
Once every word is entered, the device shows Configuring, which takes about 10 to 15 seconds. Do not turn the device off during this time.
19. Set a PIN
Set a 6 to 12 digit PIN, the same way as when creating a new wallet.
20. Name the wallet
When the device says the wallet setup is complete, tap Name My Wallet to give it a name. That completes the steps on the device.
Pair the device with SafePal App
21. Choose Hardware Wallet in the app
In the app, tap to add a wallet. You can choose between Software Wallet and Hardware Wallet. Choose Hardware Wallet
22. Read the pairing steps
The app sums it up in two steps: first the device scans the app's QR code, then the app scans the QR code the device shows back. Tap Next to continue.
23. Use the device to scan the QR code on the phone
Open the Scan menu on the S1 Pro, then point the back of the device, where the camera is, at the QR code on the phone screen. Then enter your PIN on the device to confirm.
24. Let the phone scan the QR code on the device
The device shows a set of QR codes that keeps changing. Tap Next in the app, then hold the phone up to scan until the app has read them all. When it succeeds, a check mark appears.
Main menus on the device
25. Scan
Uses the device's camera to scan the QR codes the app shows, when pairing, when adding assets and when signing to approve a transaction.
26. Asset Management
Shows your addresses for receiving assets, and manages the items added to the device.
27. Signing record
The history of every transaction the device has signed, so you can look back at everything that has gone through this device.
28. Settings
All the settings. The ones used most are Passphrase for adding an extra secret phrase, Seed Verification for checking that the recovery phrase you wrote down is correct, Change PIN for changing the code, and Reset Wallet for wiping the device before you stop using it.
Care and precautions
- Charge only with a DC 5V phone charger. Do not use a laptop charger, as it will damage the device.
- Use it between 0 and 55 degrees Celsius, and store it between -20 and 60 degrees Celsius.
- Wipe it with a damp or soft cloth, and do not use harsh chemicals.
- Do not open, modify or repair the device yourself. If anything seems wrong, contact SIAMBC.
What to do after setup
- Keep the paper with your recovery phrase apart from the device, in a different place, and never let anyone photograph it.
- Receive a small amount first and check the balance shows correctly before transferring a large amount.
- Never tell anyone your PIN, and do not choose an easy-to-guess number such as a birthday or a sequence.
- If you stop using the device or pass it on to someone else, always wipe it first with the Reset Wallet menu.
Frequently asked questions
How is the S1 Pro different from the S1?
They work in exactly the same way: no internet, no Bluetooth, and communication by QR code. The differences are that the S1 Pro has a body of tempered glass and aluminum and a bigger 500mAh battery. Both have the same 1.3-inch, 320 by 320 color screen.
What is a Passphrase, and do I need to set one?
It is an extra secret phrase added on top of the recovery phrase, which gives you a separate wallet even with the same recovery phrase. Most people do not need to set one. If you set one and forget it, you can never access that wallet, because it is not stored anywhere.
What is Seed Verification for?
It checks that the recovery phrase you wrote on paper really matches the one in the device, without wiping it. Do it once after setup, so you know now that you wrote it down correctly.
Can I charge it with a laptop charger?
No. The device is designed to take power from a DC 5V phone charger only. A laptop charger will damage the device.
Will SIAMBC or SafePal ever ask for my recovery phrase?
Neither of them will, under any circumstances, and nobody has any reason to know your recovery phrase. Anyone who asks for it is a scammer, no exceptions, whether they claim to be SIAMBC staff, use the SafePal name, or say it is for a warranty claim, identity verification, a firmware update or account recovery.
Summary
The S1 Pro has a metal and glass body and a bigger battery than the S1, but every security principle is the same: check the box contents before you start, write the recovery phrase on paper and keep it apart from the device, and remember that the app is only a screen. Every approval always happens on the device.
See the product at SafePal S1 Pro or browse every SafePal model and compare with other brands in the Hardware Wallet comparison table
Last checked: 29 August 2026. On-screen text may change with new versions of the firmware and SafePal App.
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