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Before you buy

Are your products genuine?

Yes. Every product we sell is new, sealed, genuine stock from authorized channels. SIAMBC has sold security devices in Thailand for more than 10 years and has a physical store in Bangkok you can walk into.

How long does delivery take?

Orders normally arrive within 1 to 2 business days, depending on where you are — faster if you are in Bangkok.

Need it today? We can send it by Grab or LINEMAN for same-day delivery. Call us or message us on LINE to arrange it, pay by bank transfer, and it goes out immediately.

You are also welcome to collect from our Bangkok store.

Can I collect from your store instead?

Yes. We are in Thawi Watthana, Bangkok, open Monday to Saturday, 9:00 AM to 5:00 PM. You are welcome to come in, see the devices in person and ask questions before you buy. We answer in Thai and English. Find us here.

What warranty do I get?

YubiHSM hardware security modules carry a 1-year warranty, claimed directly through SIAMBC, with no waiting in an overseas support queue.

If a device is faulty out of the box, we replace it with a new one straight away. No forms, no waiting on the manufacturer.

How can I pay?

Credit card, bank transfer, or cash on delivery. You can also pay in person at our Bangkok store.

Can I install and set it up myself?

Yes. YubiHSM 2 is a nano USB-A device designed to stay in an internal or confined USB port of a server. You manage it with Yubico's tools, YubiHSM Shell, YubiHSM Connector and the YubiHSM Setup Tool, or connect through PKCS#11, Microsoft CNG (YubiHSM KSP) and libyubihsm.

Access is controlled by authentication keys, with role-based access by domain. If you get stuck, our team can answer on LINE or by phone, without ever asking for your authentication keys or remote access to your servers.

Which model should I choose?

YubiHSM 2 and YubiHSM 2 FIPS share the same specification, both nano USB-A devices. The difference is that YubiHSM 2 FIPS is FIPS 140-3 validated at Overall Level 3 (NIST certificate #5302).

Choose the FIPS model when your organization or project requires FIPS 140-3 validated hardware. See every security device, or ask us. We will tell you honestly which one fits your work.

What happens if the device fails or is lost?

YubiHSM 2 supports M of N backup and restore of keys with wrap keys, as Yubico describes. Set up the backup before you go into production, so that you can restore onto a new device when needed.

Will SIAMBC or Yubico ever ask for my authentication keys?

Never, neither of us, for any reason. SIAMBC and Yubico will never ask for your YubiHSM authentication keys or passwords, ask for remote access to your servers or computers, or contact you asking you to send them the device. Anyone who does, whether they claim to be SIAMBC staff, use the Yubico name or say it is for a warranty claim, is a scammer.

Still have a question?

Message us on LINE or come into the shop. We would rather answer first than have you buy the wrong device.

Security Key Guides

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How to Set Up and Use YubiKey 5 NFC

An illustrated, step-by-step guide to the YubiKey 5 NFC: set a PIN, register the key with your first account, register a backup key, store OTP codes, and use NFC with an iPhone.

Read moreabout How to Set Up and Use YubiKey 5 NFC

How to Set Up and Use YubiKey 5C NFC

An illustrated, step-by-step guide to the YubiKey 5C NFC: set a PIN, register the key with your first account, register a backup key, store OTP codes, and use the key with an iPhone over USB-C or NFC.

Read moreabout How to Set Up and Use YubiKey 5C NFC

How to Set Up and Use YubiKey 5C

An illustrated, step-by-step guide to the YubiKey 5C: set a PIN, register the key with your first account, register a backup key, store OTP codes, and check which iPhone models support a direct connection.

Read moreabout How to Set Up and Use YubiKey 5C