Kingston IronKey Keypad 200

Yes. Every device we sell is new, sealed, genuine stock from authorized channels. SIAMBC has been Thailand's hardware wallet specialist since 2016 and has a physical store in Bangkok you can walk into.

This matters more than it sounds. A hardware wallet bought from an unknown marketplace seller can arrive already set up by someone else, with a recovery phrase they know. It is the one purchase where the seller genuinely matters.

Orders normally arrive within 1 to 2 business days, depending on where you are — faster if you are in Bangkok.

Need it today? We can send it by Grab or LINEMAN for same-day delivery. Call us or message us on LINE to arrange it, pay by bank transfer, and it goes out immediately.

You are also welcome to collect from our Bangkok store.

Yes. We are in Thawi Watthana, Bangkok, open Monday to Saturday, 9:00 AM to 5:00 PM. You are welcome to come in, see the devices in person and ask questions before you buy. We answer in Thai and English. Find us here.

Hardware wallets carry a 1-year warranty, claimed directly through us, with no waiting in an overseas support queue.

If a device is faulty out of the box, we replace it with a new one straight away. No forms, no waiting on the manufacturer.

The exception is the CryptoSafe range of steel recovery phrase backups: these products carry no warranty and cannot be returned or exchanged, as stated on their product pages.

Credit card, bank transfer, or cash on delivery. You can also pay in person at our Bangkok store.

Yes, and you should do every step yourself. It takes a few minutes: you press every button on the device, create the wallet and write down your recovery phrase on your own.

Our step-by-step guides walk you through each step. If you get stuck, our team can answer on LINE or by phone, without ever seeing or asking for your recovery phrase.

It depends on the phone you use and what you are protecting. The most common mistake is buying a wallet that does not work with your phone — the Ledger Nano S Plus does not support iPhone at all, and most Trezor models are view-only on iOS.

Compare every model side by side, or ask us. We will tell you honestly which one fits.

Nothing, as long as you still have your recovery phrase. The device only holds the keys — buy any compatible wallet, enter your phrase, and your crypto is back.

The real risk is losing the phrase itself. That is why we suggest keeping it on steel rather than the paper card in the box. Paper burns, water ruins it, and in Thailand termites eat it.

No. Anyone who asks for it is a scammer, without exception. Neither SIAMBC nor any manufacturer will ever ask for your recovery phrase — not for a warranty claim, not for identity verification, not for a firmware update. Whoever has those words owns your crypto, and it can never be recovered.