What's in the box

Swipe to see all 4 items

  • CoolWallet Pro
    CoolWallet Pro
    1 card
  • Charging set
    Charging set
    Contact charging dock and USB cable
  • Get Started card
    Get Started card
    Scan the QR code to start setup
  • 2 Seed Phrase cards
    2 Seed Phrase cards
    For writing down your Seed Phrase

Technical specifications

Size and card body
Dimensions
85.6 × 53.98 × 0.8 mm
Credit card size
Weight
6 g
Card body
Water-resistant, cold-press construction, tamper-resistant
Button
One button on the card; press with your fingertip until it clicks
Display
Screen
E-paper on the card
What it shows
Bluetooth pairing code
Recipient address and amount before you approve
Security
Secure chip
CC EAL6+
Pairing code
5 wrong attempts lock the card
Range
Must stay within 10 m of the paired phone
Serial number
Printed top left on the back, starts with CWP
Connectivity
Bluetooth
Encrypted between card and phone
Phone
Android 7.0 or later, or iOS 15.6 or later (iPhone 6S and newer)
Computer
Not supported; use the CoolWallet app on a phone only
Battery and charging
Battery
Rechargeable lithium-ion, 3V 15 mAh
Lasts
About 2 weeks at around 2 transactions a day
Up to 3 months on standby
Charging
Place it on the contact charging dock in the box; the card has no port
Battery care
Charge at least once a month, even when not in use
Backup and recovery
Seed Phrase
12, 18 or 24 words
How it is created
On the card, shown as number groups on the card screen
Or in the app, shown as words on the phone
Seed Phrase cards
2 in the box
Works with
App
CoolWallet on iOS and Android
Networks
More than 35 networks, plus EVM networks you add yourself
Supported standards
ERC-20, BEP-20, TRC-20, SPL, Jetton and Sui
NFTs: ERC-721 and ERC-1155
CoolWallet Pro card, back and front

Tap a label on the photo to see the matching specs

Which CoolWallet is right for you

  • You are viewing

    CoolWallet Pro

    5,590 ฿

    E-paper screen and a button on the card, so you check transaction details on the card itself. Bluetooth, CC EAL6+ chip, charges on a dock

  • CoolWallet Go

    2,990 ฿

    Tap the card to your phone over NFC. No battery, nothing to charge, and a 2-card set: primary and backup. You approve in the app

    View CoolWallet Go
  • CoolWallet S

    3,600 ฿

    The model before the Pro, with the same screen and button. CC EAL5+ chip, 14 networks. Discontinued by the maker, still supported in the app

    View CoolWallet S
CoolWallet Pro vs CoolWallet Go
CoolWallet ProCoolWallet Go
Price5,590 ฿2,990 ฿
Screen on the cardYes, e-paperNone; you approve in the app
ButtonYesNo
ConnectivityEncrypted BluetoothNFC, tap to your phone
BatteryYes, needs chargingNone, nothing to charge
Cards in the box1 card2 (primary and backup)
Weight6 g3 g per card
Secure chipCC EAL6+CC EAL6+

How to check your device is genuine

  1. The box must be unopenedCoolWallet boxes leave the factory wrapped in clear film with a seal sticker. If the film is torn, the sticker has been peeled, or the box looks opened, do not set it up and contact us right away
  2. Everything in the box must be thereCompare with "What's in the box" above. If anything is missing or something unexpected is in the box, do not use the card and contact us right away
  3. No signs of tampering on the cardCheck the edges and both faces. There must be no pry marks, swelling or layers coming apart. If you find any, do not use the card and contact us right away
  4. The Seed Phrase cards must be blankIf any words, numbers or codes are already written on them, never use the card
  5. A new card must be waiting to pairA card that has never been paired shows PLEASE PAIR on its screen. If the card already holds a wallet, or someone gives you a Seed Phrase with it, do not use it
  6. Read the pairing code from the card screen onlyWhen pairing over Bluetooth, enter the number shown on that card's screen. Never enter a preset code such as 0000 or 1234; any screen asking for one is not the real app
  7. Download the app from official sources onlyUse the CoolWallet app from the App Store or Google Play only
  8. No need to open the card to check itChecking that it is genuine never requires opening or bending the card. Opening it damages the card and voids the warranty

CoolWallet Pro FAQ

How much is the CoolWallet Pro

5,590 ฿ at SIAMBC, an official CoolWallet reseller in Thailand

Does it work with iPhone

Yes, over Bluetooth with the CoolWallet app on iOS 15.6 or later, iPhone 6S and newer

Does it work with a computer

No. The CoolWallet Pro works through the CoolWallet app on a phone only

There is no port, so how does it charge

Place the card face down on the contact charging dock from the box, with the charging contacts on the arrow side of the dock. The dock takes a standard USB cable, so if you lose it any USB-A cable will do

If I lose the card, are my assets gone

No. Your assets are not stored on the card. Whoever finds it cannot pair it with another phone without the pairing code, and 5 wrong attempts lock the card. As long as you have your Seed Phrase, you can restore the wallet on a new card

The card does not respond when I press the button

Usually the battery is flat. Leave it on the charging dock for a while and try again, pressing with your fingertip until it clicks. If it still does not work, contact SIAMBC

How is it different from the CoolWallet Go

Same CC EAL6+ chip and the same networks. The Pro adds an e-paper screen and a button so you check transaction details on the card, connects over Bluetooth and needs charging. The Go has no screen and no battery, works over NFC and you approve in the app

Will SIAMBC or CoolWallet ever ask for my Seed Phrase

Neither of us will, ever. Anyone who asks for your Seed Phrase or pairing code, whether they claim to be SIAMBC staff, use the CoolWallet name, or say it is for a warranty claim, identity check or firmware update, is a scammer, every time

ลูกค้ายกย่องกระเป๋าเงินนี้ว่าเป็น “กระเป๋าเงินที่ดีที่สุดเท่าที่เคยมีมา” เน้นการออกแบบที่บางเหมือนการ์ดและใช้งานง่ายผู้ซื้อชื่นชมการแสดงผลที่ชัดเจนและความสามารถในการพกพาบริการได้รับคะแนนสูงสำหรับการจัดส่งที่รวดเร็วและการสนับสนุนลูกค้าที่เป็นประโยชน์คะแนนทั้งหมดเป็นบวก (4-5 ดาว) โดยลูกค้าพบว่าสะดวกและสวยงาม

  • 5 stars: 11 (92%)
  • 4 stars: 1 (8%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
ไ
ไม่แสดงตน

ไม่มีข้อความรีวิว

ธ
ธนภัทร์

ชอบมากครับ เจ็งสุดแล้วรุ่นนี้ บางเบาสวยงาม ใช้งานง่าย
ส่งเร็วบริการดี

ค
คมกฤช ล.

ได้รับของเรียบร้อย ส่งไว้ สภาพดีเยี่ยม ใข้งานสะดวกมากๆครับ ขอบคุณมากครับ

C
Chollatran S.

No written review

P
Preeyapat C.

No written review

ไ
ไม่แสดงตน

ไม่มีข้อความรีวิว

ก
กาญจน์นิต ส.

สวยและใช้งานง่ายมากค่ะ พกสะดวก

ป
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ดูดี พกง่าย ใช้ก็ง่ายครับ ตัวเครื่องบางเหมือนบัตรธรรมดา
หน้าจอแสดงผลอ่านชัดเจน

ด
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ดีนะ

ก
กวิน ท.

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ฉ
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ทางร้านบริการรวดเร็วดีมาก ตอบปัญหาให้ลูกค้าได้ชัดเจน ร้านนี้สนับสนุนครับ

c
chayakorn

best wallet ever

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Compare models

CoolWallet Go hardware wallet

CoolWallet

CoolWallet Go
Sale price2,990.00 ฿Regular price 3,590.00 ฿
CoolWallet S hardware wallet

CoolWallet

CoolWallet S
Sale price3,600.00 ฿Regular price 4,990.00 ฿
CoolWallet Pro hardware wallet

CoolWallet

CoolWallet Pro
Sale price5,590.00 ฿Regular price 7,590.00 ฿
Security

Security chip

CC EAL6+

Security chip

CC EAL5+

Security chip

CC EAL6+

Authentication

Pairing password in app

Authentication

Button press on card

Authentication

Button press on card

Open source

No published firmware source

Open source

No published firmware source

Open source

No published firmware source

Passphrase support

Passphrase support

Passphrase support

Warranty
Compatibility

Connects by

NFC

Connects by

Bluetooth

Connects by

Bluetooth

Works with iPhone

Works with iPhone

Works with iPhone

Works with Android

Works with Android

Works with Android

Works with computer

Works with computer

Works with computer

Air-gapped signing

Air-gapped signing

Air-gapped signing

Display

Screen

None

Screen

E-paper display

Screen

E-paper display

Touchscreen

Touchscreen

Touchscreen

Power

Battery

No. Powered by NFC from your phone, so there is nothing to charge

Battery

Yes. Built-in rechargeable battery

Battery

Yes. Built-in rechargeable battery

Wireless charging

Wireless charging

Wireless charging

Supported assets

Multi-chain

Multi-chain

Multi-chain

Good to know

Card-sized with no battery and no buttons. Tap to sign

0.8 mm card that bends, so it carries with your bank cards

0.8 mm bendable card with an E-paper screen and a button

Before you buy

Are your products genuine?

Yes. Every device we sell is new, sealed, genuine stock from authorized channels. SIAMBC has been Thailand's hardware wallet specialist since 2016 and has a physical store in Bangkok you can walk into.

This matters more than it sounds. A hardware wallet bought from an unknown marketplace seller can arrive already set up by someone else, with a recovery phrase they know. It is the one purchase where the seller genuinely matters.

How long does delivery take?

Orders normally arrive within 1 to 2 business days, depending on where you are — faster if you are in Bangkok.

Need it today? We can send it by Grab or LINEMAN for same-day delivery. Call us or message us on LINE to arrange it, pay by bank transfer, and it goes out immediately.

You are also welcome to collect from our Bangkok store.

Can I collect from your store instead?

Yes. We are in Thawi Watthana, Bangkok, open Monday to Saturday, 9:00 AM to 5:00 PM. You are welcome to come in, see the devices in person and ask questions before you buy. We answer in Thai and English. Find us here.

What warranty do I get?

Hardware wallets carry a 1-year warranty, claimed directly through us, with no waiting in an overseas support queue.

If a device is faulty out of the box, we replace it with a new one straight away. No forms, no waiting on the manufacturer.

The exception is the CryptoSafe range of steel recovery phrase backups: these products carry no warranty and cannot be returned or exchanged, as stated on their product pages.

How can I pay?

Credit card, bank transfer, or cash on delivery. You can also pay in person at our Bangkok store.

Can I set it up myself?

Yes, and you should do every step yourself. It takes a few minutes: you press every button on the device, create the wallet and write down your recovery phrase on your own.

Our step-by-step guides walk you through each step. If you get stuck, our team can answer on LINE or by phone, without ever seeing or asking for your recovery phrase.

Which model should I choose?

It depends on the phone you use and what you are protecting. The most common mistake is buying a wallet that does not work with your phone — the Ledger Nano S Plus does not support iPhone at all, and most Trezor models are view-only on iOS.

Compare every model side by side, or ask us. We will tell you honestly which one fits.

What happens if I lose my hardware wallet?

Nothing, as long as you still have your recovery phrase. The device only holds the keys — buy any compatible wallet, enter your phrase, and your crypto is back.

The real risk is losing the phrase itself. That is why we suggest keeping it on steel rather than the paper card in the box. Paper burns, water ruins it, and in Thailand termites eat it.

Will anyone ever ask for my recovery phrase?

No. Anyone who asks for it is a scammer, without exception. Neither SIAMBC nor any manufacturer will ever ask for your recovery phrase — not for a warranty claim, not for identity verification, not for a firmware update. Whoever has those words owns your crypto, and it can never be recovered.

Still have a question?

Message us on LINE or come into the shop. We would rather answer first than have you buy the wrong device.

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